Questions about a product, an order, or your routine? The Riverstone customer care team is here to help. We reply to every message within one business day.
Contact details
| General enquiries | [email protected] |
| Order support | [email protected] |
| Press | [email protected] |
| Phone | +1 (503) 555-0142 |
| Response time | Within 1 business day |
Studio & location
Riverstone Skincare Co.
248 Riverstone Avenue
Portland, OR 97209
United States
Our studio is in the Pearl District, a short walk from the NW 11th & Marshall streetcar stop. Visitors are welcome during opening hours for product advice and pickups; there is no walk-in retail counter.
Opening hours
| Day | Hours (Pacific Time) |
|---|---|
| Monday | 9:00 am – 6:00 pm |
| Tuesday | 9:00 am – 6:00 pm |
| Wednesday | 9:00 am – 6:00 pm |
| Thursday | 9:00 am – 6:00 pm |
| Friday | 9:00 am – 6:00 pm |
| Saturday | 10:00 am – 4:00 pm |
| Sunday | Closed |
Before you write
Many questions are answered already on the FAQ page, including shipping costs, returns, and ingredient safety. For full delivery and refund details, see Shipping & Returns. To browse the range, visit the Shop.